Product Customization

At petop, you can have your generated pet art portraits printed on a wide variety of physical products—hang them on your walls, wear them on your body, or hold them in your arms, so your furry friend's cuteness can accompany you at all times.

I. Customization Process Overview

Complete your customization in just a few steps:

Select Product → Enter Customization → Choose Art Image → Online Preview → Add to Cart → Checkout & Pay → Delivery to Your Door

II. Customizable Product List

We offer a rich selection of customizable products, all of which support printing with AI portraits generated on our platform.

💡 Products are constantly updated: We add new items based on user demand—stay tuned!

III. How to Choose the Right Image

3.1 Image Requirements

💡 During preview, you can adjust image position and scale to ensure you're satisfied with the final look.

IV. Customization Step-by-Step Guide

Starting customization from the "Customize Merchandise" page:

Steps:

1. Go to the top navigation bar → "Customize Merchandise"

2. Browse product categories and click on a product that interests you

3. Select specifications (size, color, material, etc.)

4. Click the "Customize" button to enter the visual customization workspace

5. Click "Select Image" → choose an image from your Pet Gallery

6. Preview the product effect

7. Save to cart

8. Fill in order information and checkout

V. Preview Effect Guidelines

5.1 Preview Function

Before confirming your order, you will see a real-time composite preview:

• Your AI image will be automatically overlaid onto the product mockup template

• You can scale, rotate, and reposition the image

• The preview updates in real time—what you see is what you get

5.2 Color Disclaimer

• Slight color variations across different display devices (phones, computers, tablets) are normal

• We use professional color management to make the physical product as close to the preview as possible

• Printing effects may vary slightly across different materials (fabric, metal, paper)

• The actual product shall prevail

💡 If you have extremely high color accuracy requirements, we recommend ordering a small item first (e.g., postcard) as a test print.

VI. Ordering and Payment

6.1 Cart Management

• Adjust product quantities and specifications

• Remove unwanted items

• Apply coupons

6.2 Shipping Information

Please provide accurate details:

• Recipient's full name

• Phone number (for logistics notifications)

• Full address (province/city/district/street/door number)

6.3 Payment Methods

6.4 Order Confirmation

After successful payment, you will receive:

• Email confirmation (if bound)

• SMS confirmation (if bound)

Order status can be checked anytime in User Center → Product Orders.

VII. Production and Delivery

7.1 Production Lead Time

Customized products have a production cycle of 3–4 business days.

7.2 Delivery Time

💡 These are estimated timeframes—holidays or special periods may cause delays. Total time (production + shipping) is typically 5–15 business days.

VIII. After-Sales Service

8.1 Return and Exchange Policy

📌 Claim deadline: Contact customer service within 7 days of receipt.

8.2 How to Request After-Sales Support

1. Take clear photos showing the issue (damage or defects)

2. Prepare your order number

3. Contact customer service via:

   • Email: petimpression@danyuanger.com

We will respond and resolve your issue within 24 hours.

Start customizing now 👉

Still have questions? Contact us: petimpression@danyuanger.com